WBENC Members

ERC Members

 

Move Management
Working Relationships
Most van lines are strictly confined to using their own agents and are prohibited from using another carrier regardless of their performance record. On every individual relocation, TRC performs a needs analysis then selects a carrier based on your employee's individual needs and the strengths of the local agent at origin and destination as well as the van line and its traffic patterns. TRC uses the best qualified agent for your employee's relocation needs. As an independent third party, our job is to look out for your employee and to minimize your costs while providing superior service. All van line invoices are audited for accuracy and verified for approved charges. In the event of an unauthorized service or charge, TRC steps in and promptly handles the dispute directly with the carrier.

Guaranteed Service
TRC understands the sense of displacement that can occur when being forced to live without your belongings, so we give special consideration to pick-up and delivery requirements. On full households, we provide guaranteed loading of your employee’s possessions by our handpicked crews, and guaranteed delivery, all backed by a $100 per day delay penalty.

On all relocations, a post-move follow-up survey is performed to ensure that prompt professional service has been delivered throughout the entire process. This survey also enables us to thoroughly evaluate our vendors on a day-to-day basis.

Global Relocations
TRC coordinates international relocations for companies with offices throughout the world. Our knowledge of importing and exporting of household goods, customs regulations and international documentation eases the most difficult of relocations. New location orientation services provided by TRC are extremely helpful to expatriates in familiarizing them with traditions, practices, licensing, and activities on foreign soil. Whether your international relocation is from Beijing to Boston or Frankfurt to Florence, The Relocation Center is your global relocation solution.